Product & Design 36 min listen
Product trends with Intercom’s Paul Adams and Emmet Connolly
Things like chatbots, voice UI, conversational commerce, machine learning, moving from screens to systems – all were discussed and debated…
user interface
Product & Design 18 min watch
Why the next generation of startups won’t build apps
As a technology, the internet is young and changing. For all practical purposes, it’s only about 20 years old. For…
Product & Design 30 min listen
Val Head on interface animation
Val Head is aiming to change that. A designer specializing in web and UI animation, Val is both a speaker…
Product & Design 7 min read
Design is a conversation
It’s often said design is a dialogue between designer and user. We talk to users about what they want and…
News & Updates 3 min read
What we shipped: better in-app messaging, Inbox Insights, and more
Earlier this year we promised we’d publish regular updates on what new features we added to Intercom, so here’s the…
Product & Design 7 min read
Has visual design fallen flat?
Countless pixels were spilled during The Great UI Flattening of 2013–2014. It was a time of great change in the…
Product & Design 8 min read
It’s not the end of apps
No one was saying that apps are dying. A few weeks ago we published an article entitled “The End of…
Product & Design 1 min listen
An interview with Joshua Porter
Joshua Porter is a man with lots of fresh ideas and opinions. In this interview we spoke about many design…
Product & Design 2 min read
Are you being Clear, or Clever?
Situation: You’ve built a great feature that solves a real problem that you know your users have. They’re not using…