Product & Design 9 min read
Invisible design: why less is more
The hardest-working designers – and some of their best design decisions – are the ones you don’t even notice. Have you…
UX
Product & Design 14 min listen
James Buckhouse on starting with human experience
We were recently lucky to host James Buckhouse, Founder of the Sequoia Creative Lab, on our podcast for an in-depth…
Product & Design 29 min listen
GV’s Michael Margolis on user research for startups
Following several years as a user researcher manager for communication products like Gmail, GTalk and Google Voice, Michael became the UX…
Customer Engagement 30 min listen
Brain Traffic’s Kristina Halvorson on content marketing and strategy
As we’ve written before, the phrase “content marketing” often undermines the value we as creators should be delivering to our…
Product & Design 9 min read
Maximizing user research across a product’s lifecycle
At many companies, researchers are like paratroopers. We parachute in for special projects, with the mission of gaining the required…
Product & Design 33 min listen
Shopify’s Amy Thibodeau on the importance of interface content
So how do you better help new users understand what actions to take with your product? In many ways, interface…
Product & Design 26 min listen
Dropbox’s John Saito on the role of writing in experience design
A short snippet of copy sets the tone for a user’s experience, and it can make or break whether they’re…
Product & Design 31 min listen
Google’s Golden Krishna on designing screenless experiences
In some cases apps that necessitate tap after tap or click after click – experiences relegated to a screen – simply…
Product & Design 34 min listen
Lyft’s Monal Chokshi on lightweight user research
https://www.intercom.com/blog/when-personas-fail-you/ Monal Chokshi, Head of UX Research at Lyft, has spent her career helping tech companies establish a user research…
