World Tour Archives

Intercom’s Megan Sheridan on managing events at a product-led company

The aim: Share many of the mistakes we learned the hard way, so that the 6,000 total attendees could avoid…

Former Director of Brand Design, Intercom

The events team at Intercom began this year with the goal of creating a series of events that was a…

Former Senior Editor, Intercom

Director, Brand Activations, Intercom

Shouldn’t everyone in a startup be working on ‘growth’? If so, what actually is a growth team? Why are so…

Senior Director of Growth, Intercom

Last year we created the first Intercom world tour and thousands of you showed up. We learnt a lot about…

Director, Brand Activations, Intercom

Engineering 7 min watch

The more successful you become, the harder it is to apply a scrappy startup mindset to your product development. An…

Staff Product Engineer, Intercom

As a technology, the internet is young and changing. For all practical purposes, it’s only about 20 years old. For…

Chief Product Officer, Intercom

If you want to understand how someone thinks your product works, give them a pencil and ask them to draw…

Former Director of Research, Intercom

Our story begins in 1950 in Minneapolis, Minnesota, when five brothers sat around a conference room table trying to build…

Former Senior Product Manager, Intercom

Engineering 10 min watch

If your Facebook News Feed looks anything like mine, then it’s filled with short, snappy recipe videos. You can watch…

Former Director of Engineering, Intercom