Sales 20 min watch
When it comes to crafting help content – in any format – you should always speak to your Sales team because help content done well should also work as sales and marketing content.
News & Updates 1 min watch
With the Pipedrive app, you can now create deals in Pipedrive as you capture and qualify leads in Intercom, view details about a lead’s Pipedrive deal right in your Intercom inbox, and automatically send conversations with a lead in Intercom to their profile in Pipedrive
Sales 2 min watch
We wanted to bring velocity to our sales process for emerging businesses and startups, while still creating the powerful, personal connection a demo offers, so we decided to introduce carefully crafted group demos. Here’s what we learned.
News & Updates 1 min watch
So maybe you’re intrigued and excited about how automation is fast becoming driver for growth in your industry but you still don’t quite understand exactly what a Custom Bot is? That’s where Intercom’s Product Education team can help!
Product & Design 18 min watch
We spend a lot of time talking about how companies can get to the point where their product resonates in the market. At WebSummit 2018, I made the case that this is not the only thing that matters.
Customer Engagement 1 min watch
Our new Google Analytics app enables you to measure the impact of the Intercom Messenger on your website conversion rates. See how it works.
News & Updates 40 min watch
Automation in the form of chatbots is going to transform business–to–customer communication. Watch CEO Eoghan McCabe and product leader Matt Hodges share our vision for the future of automation and bots in The Next Chapter keynote.
Customer Service 19 min watch
As a human being, storytelling is one of the most powerful tools in your arsenal. It works in just about…
Product & Design 25 min watch
We live in interesting times. Everything is changing rapidly around us, at a faster pace than ever before. This growth…
