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Customer Engagement 1 min watch
Introducing the Google Analytics App: Measure the impact of your Messenger
Our new Google Analytics app enables you to measure the impact of the Intercom Messenger on your website conversion rates. See how it works.
Customer Engagement 1 min watch
Our new Google Analytics app enables you to measure the impact of the Intercom Messenger on your website conversion rates. See how it works.
News & Updates 40 min watch
Automation in the form of chatbots is going to transform business–to–customer communication. Watch CEO Eoghan McCabe and product leader Matt Hodges share our vision for the future of automation and bots in The Next Chapter keynote.
Customer Service 19 min watch
As a human being, storytelling is one of the most powerful tools in your arsenal. It works in just about…
Product & Design 25 min watch
We live in interesting times. Everything is changing rapidly around us, at a faster pace than ever before. This growth…
News & Updates 25 min watch
This week we launched Custom Bots, a powerful new way to build completely customizable chatbots that work right in the…
Sales 1 min watch
When managing hundreds of accounts, how do you make your customer outreach efficient but still human? Learn how we use personalized video messages in customer campaigns to foster long-lasting relationships.
News & Updates 1 min watch
The abundance of software tools on offer today brings with it a whole host of challenges. For product builders, it’s…
Product & Design 25 min watch
If you analyze any problem for long enough, it ends up sounding like a people problem. That’s what I’ve learned…
Product & Design 23 min watch
One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. We…