![Building the right thing, Des Traynor](https://blog.intercomassets.com/blog/wp-content/uploads/2018/05/BuildingTheRightThing-530x240.png)
Product & Design 27 min watch
Build the right thing
This week I gave a talk at The Next Web on the importance of your product strategy when scaling a…
Product & Design 27 min watch
This week I gave a talk at The Next Web on the importance of your product strategy when scaling a…
Product & Design 57 min watch
There is an infinite amount of advice for startups, but if I had to boil it down to just 10…
Product & Design 21 min watch
In the early days of a company, getting product strategy right is way more important than perfecting sales, marketing or…
Engineering 14 min watch
Software companies are always faced with the question of how to reach a happy medium between speed and safety –…
News & Updates 1 min watch
The events team at Intercom began this year with the goal of creating a series of events that was a…
Customer Engagement 13 min watch
Shouldn’t everyone in a startup be working on ‘growth’? If so, what actually is a growth team? Why are so…
Engineering 7 min watch
The more successful you become, the harder it is to apply a scrappy startup mindset to your product development. An…
Product & Design 18 min watch
As a technology, the internet is young and changing. For all practical purposes, it’s only about 20 years old. For…
Product & Design 10 min watch
If you want to understand how someone thinks your product works, give them a pencil and ask them to draw…