Product & Design 19 min watch
Talk: Product strategy with massive impact
It’s never been easier for very small teams with very big ideas to achieve massive traction. Here’s just one small…
Videos
Engineering 10 min watch
Do what matters, not what’s shiny and new
When considering the next improvement in your infrastructure, it’s easy to forget that significant business value can be created by…
Product & Design 10 min watch
Every product company needs to do research
Product research is no longer a heavyweight process that takes place in labs, with whiteboards and clipboards, which takes months…
Engineering 10 min watch
Engineering principles: building real-time Intercom
A core value of Intercom’s engineering culture is to run less software. It helps avoid what Jeff Bezos at Amazon…
Product & Design 1 min watch
How to lose touch, relevance, and customers
Before you release a product or feature, you’re designing it for the behaviour you expect. Once it’s released you start…
Product & Design 1 min watch
Talk: Product strategy in a growing company
Before you launch a product you design for the behavior you expect. After you launch you design for the behavior…
Product & Design 26 min watch
Solving real world problems
When developing new products, we are too focused on technology itself rather than what it will enable. Yet it is…
Product & Design 12 min watch
Why does your company exist?
Why does your company exist other than to make money? Many people can’t succinctly answer that question, and that is a…
Engineering 14 min watch
Analyze the recipe when you bake a failure cake
Fundamentally software engineering is about managing complexity and as sure as night follows day catastrophe follows complexity. That’s the conclusion…
