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Customer Service 16 min watch
Watch our AI Copilot launch event
Check out the full Fin AI Copilot announcement video – learn all about the intelligent assistant for your support team, and the future of AI-first Customer Service.
Customer Service 16 min watch
Check out the full Fin AI Copilot announcement video – learn all about the intelligent assistant for your support team, and the future of AI-first Customer Service.
AI & Automation 10 min watch
Intercom’s Senior Director of Automated and Proactive Support, Ruth O’Brien, and Senior Product Marketing Manager, Olivia Singarella, dive into what Fin AI Copilot is and why every support team needs it.
AI & Automation 25 min watch
Off Script is a new series of candid conversations with Intercom leaders, about the extraordinary AI-driven transformation we’re currently experiencing.
Customer Service 1 min watch
Learn how we’re evolving our entire customer service platform to make things easier for your customers, agents, and support managers.
Customer Service 20 min watch
CX expert Stacy Sherman dives into the nuts and bolts of designing a standout customer experience to help you get – and keep – customers.
Customer Service 25 min watch
Your AI engine is only as good as the help content that feeds it. Find out how we create a culture of knowledge management at Intercom.
AI & Automation 38 min watch
Intercom VP of Product Brian Donohue and Senior Product Manager Julia Godinho delve into the evolving landscape of product management, offering a glimpse into the challenges and opportunities that AI presents in this new era.
AI & Automation 27 min watch
Customer service tech stacks are fragmented and slow, but consolidated AI-powered support platforms are transforming what is possible. Discover how Intercom’s Support team is pioneering this transition.
Customer Service 24 min watch
Amplitude’s VP of Global Customer Success Jenna Elliott discusses the intricacies of driving customer success in today’s world – and what the roadmap for businesses aiming to thrive in this era looks like.