AI & Automation 25 min watch
Conversation starter: A chat about our groundbreaking new AI chatbot
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
Videos
AI & Automation 60 min watch
The GPT effect: A new era of customer service
Recent breakthroughs with large language models have exceeded all of our expectations. We’ve brought together industry experts for a conversation on GPT and how it will shape the future of customer service.
Customer Service 34 min watch
Intercom on Product: Our manifesto for next-generation customer service
Technology and society have evolved – and so have we. Our latest product manifesto embodies not just how much we’ve grown, but also our unwavering enthusiasm as we look forward to the next ten years of customer service.
AI & Automation 17 min watch
Hi, Robot: Intercom interviews ChatGPT
We sit down for an interview with our first-ever non-human guest – a conversation with ChatGPT itself, the AI bot that’s the star of the moment.
News & Updates 52 min watch
Catch up with New at Intercom, our fall product launch event
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet.
Customer Engagement 31 min watch
Increase engagement and conversions through social media – 3 key takeaways
In this CX for Growth webinar, we explore how to leverage social media to grow engagement in your business and discuss practical strategies with Chatdesk’s Aneto Okonkwo.
Product & Design 74 min watch
Des Traynor talks startup strategy, product fundamentals and Enterprise SaaS on 20VC
Intercom Co-founder and Chief Strategy Officer Des Traynor sits down for a fascinating conversation with Harry Stebbings on the 20VC podcast.
News & Updates 70 min watch
New at Intercom uncut: Watch our entire virtual launch event
Last week, we held our first virtual global event, New at Intercom, where we were joined by more than 2,500 customers, partners, and more.
News & Updates 7 min watch
New at Intercom: 5 highlights from our virtual launch event
That’s a wrap on New at Intercom, our first global virtual launch event, where we discussed our vision for the future of customer engagement and unveiled some incredible new products.
