Customer Service 30 min watch
What does it take to elevate a bland customer interaction into an unforgettable experience that drives lifelong loyalty? Listen to CX expert Micah Solomon share his insights.
Customer Service 30 min watch
What distinguishes companies that are truly customer-obsessed from their customer-focused or customer-centric colleagues? CX executive Marbue Brown tells us all.
Customer Service 27 min watch
Learn how B2B and B2B2C businesses can measure the impact and show the value of their customer experience programs.
Customer Engagement 27 min watch
The majority of our purchasing decisions are made by the subconscious brain. Do you know how to communicate with it?…
AI & Automation 59 min watch
What if you could have a trustworthy bot that captures the magic of the large language models without going off-script? Join us in this webinar as we introduce our newest, breakthrough AI bot and answer all your questions about it.
Customer Service 27 min watch
Building customer loyalty requires a lot more than a satisfied customer. What can cognitive science teach us about creating memorable customer experiences that turn prospects into advocates?
AI & Automation 25 min watch
Intercom Co-founder and CSO Des Traynor and Director of Machine Learning Fergal Reid sit down to discuss our new AI chatbot – Fin.
AI & Automation 60 min watch
Recent breakthroughs with large language models have exceeded all of our expectations. We’ve brought together industry experts for a conversation on GPT and how it will shape the future of customer service.
Customer Service 34 min watch
Technology and society have evolved – and so have we. Our latest product manifesto embodies not just how much we’ve grown, but also our unwavering enthusiasm as we look forward to the next ten years of customer service.