Fin AI Agent turns conversations into customers
From shipping questions and exchanges, to recovering abandoned carts—Fin AI Agent resolves customer issues, drives conversion rates, and boosts brand loyalty across every channel 24/7.
Trusted by 25K+ Businesses
- Flink
- Amazon
- Living Spaces
- SMARTY
- ThreadBeast
- Nuuly
Support that sells
Maximise order value and conversion rates by providing personalized, 24/7 support across the customer journey. Fin delivers instant answers in 45 languages from order updates to exchanges and returns.
Use Fin with Intercom, Zendesk or Salesforce
Fin for IntercomFin works natively on Intercom’s complete AI-first customer service platform—no integration required. Learn more
Fin for ZendeskFin AI Agent can resolve your support tickets, emails and messages on Zendesk. Get started in under an hour. Learn more
Fin for SalesforceSupport cases, emails, and messages—set up Fin on Service Cloud in under an hour and start resolving issues instantly.Learn more
Fin is first-choice for support. No need to shop around.
eCommerce brands like GoodBuy Gear, Bailey Nelson, and Nuuly chose Intercom to reduce support volume, increase sales, and deliver a smoother customer experience—even during peak seasons.
Resolution rate
50%
Fin resolves up to 50% of GoodBuy Gear’s support volume
CSAT
95%
Fin helps Nuuly keep CSAT high and delivers more efficient support
First response time reduction
96%
Bailey Nelson’s FRT decreased from several days to under three hours.
Trusted by leading eCommerce brands globally
“Fin has been a game-changer in handling customer inquiries, achieving a 50% resolution rate and engaging in over 20% of all customer interactions.”
“Intercom makes it simple to work through conversations quickly by having all customer information readily available. Being able to sort conversations based on wait time allows for a swift and seamless experience for both our team and the customer!”
“For us, the best thing about Intercom is how it seamlessly blends automation, AI, and a conversational approach to customer support. This combination allows us to respond to customers faster and more efficiently, while also empowering them to find solutions through self-serve support. The user-friendly interface is a big plus, too, as we can make changes and improvements without needing a coding expert. Plus, the fact that Intercom keeps innovating means we always have access to the latest tools to level up our support.”
“Intercom has allowed us to finally unite our e-commerce and in-store experiences”
“Fin has been a game-changer in handling customer inquiries, achieving a 50% resolution rate and engaging in over 20% of all customer interactions.”
“Intercom makes it simple to work through conversations quickly by having all customer information readily available. Being able to sort conversations based on wait time allows for a swift and seamless experience for both our team and the customer!”
“For us, the best thing about Intercom is how it seamlessly blends automation, AI, and a conversational approach to customer support. This combination allows us to respond to customers faster and more efficiently, while also empowering them to find solutions through self-serve support. The user-friendly interface is a big plus, too, as we can make changes and improvements without needing a coding expert. Plus, the fact that Intercom keeps innovating means we always have access to the latest tools to level up our support.”
“Intercom has allowed us to finally unite our e-commerce and in-store experiences”
Get Fin AI Agent for just $0.99 per resolution
With Fin, you only pay for the outcome you care about most—resolved conversations. No minimum spend, no hidden fees, and you can manage your usage with limit controls.