Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin for Zendesk or Salesforce.
Pricing for Fin AI Agent on Intercom:
Resolution-based pricing: You’ll only pay $0.99 per resolution.
You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom.
Pricing for Intercom's customer service platform:
When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate.
You can learn more about Seat types here.
All our plans include access to:
Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations.
Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here.
Pricing for Fin on Zendesk or Salesforce
Resolution-based pricing: You’ll only pay $0.99 per resolution.
No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.
Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin for Zendesk or Salesforce.
Pricing for Fin AI Agent on Intercom:
Resolution-based pricing: You’ll only pay $0.99 per resolution.
You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom.
Pricing for Intercom's customer service platform:
When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate.
You can learn more about Seat types here.
All our plans include access to:
Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations.
Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here.
Pricing for Fin on Zendesk or Salesforce
Resolution-based pricing: You’ll only pay $0.99 per resolution.
No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.