Use Fin with Intercom or your existing platform—no migration required
Get the best AI agent on the only AI-first platform
Intercom’s complete AI-first customer service platform is powered by a single connected system, where all your content and data can be managed in one place. The more issues you resolve, the smarter the system gets, and the higher quality service Fin provides.
Fin on Intercom delivers the best customer experience
Works natively on Intercom—no integration required
Handles emails, live chat, SMS, and social
Delivers high-quality, accurate answers instantly
Hands off to your human agents directly in the Inbox
Manage all the data and content Fin uses in the same place
Create powerful drag-and-drop automations with Workflows
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
The results are groundbreaking, double-digit gains in engagement and resolution rates.
Some UserSome Role
Dental Intelligence
97%
Fin CSAT Score
Sam MillerCustomer Support Operations Manager
Culture Amp
95%
Global CSAT Score
Jared EllisGlobal Director for Product Support
Sharesies
70%
Resolution rate with Fin
Ruby PictonInvestor Care Lead
Synthesia
Within six months, Fin had resolved over 6,000 conversations, saved the team over 1,300 hours and pushed self-serve support rates as high as 87%.
Robin
The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing!
Ben PeakDirector, Technical Support
Linktree
Within six days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.
Dane BurgessCustomer Support Director
Thousands of businesses have already seen transformational results
G2 REVIEWS
G2 REVIEWS
It's official: Fin is the best AI agent on the marketIn G2's 2025 Winter report, Intercom's Fin AI Agent is ranked first in the AI Agent category, and has the highest number of customer reviews.
“The results we have seen with Fin are groundbreaking, double-digit gains in engagement and resolution rates. Never have I seen a piece of technology so seamless to integrate. Just a few clicks and you suddenly have a new 24/7 teammate.”
Thousands of businesses have already seen transformational results