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Product
For customers
Instant service, exceptional experiences
Fin AI Agent
More than a chatbot. Resolves 50% of support volume. Instantly.
Omnichannel
Meet your customers where they already are.
Help Center
Help customers find accurate answers themselves.
For support agents
AI-first tools for more efficient agents
Inbox
Maximize productivity with an AI‑enhanced inbox.
Fin AI Copilot
Make every agent an instant AI-powered expert.
Tickets
Optimized to resolve complex issues efficiently.
For support leaders
Tools and insights to empower your team
AI Insights & Reporting
Performance-boosting AI optimization tools.
Workflows
Automate at scale with our visual builder.
Outbound messaging
Get ahead of known issues and reduce volume.
Resources
Featured
The Intercom Customer Service Trends Report 2024
Gripping insights from top companies…
How AI is transforming customer service tech stacks
Take your tech stack into a new age…
Why Intercom?
Six reasons to choose Intercom
Customers
Browse real world CS case studies
Events
Sign up to hear from industry experts
Help Center
How to install, set up & use Intercom
Intercom Community
Find expert answers and inspiration
Academy
Take a deep dive course on Intercom
Blog
Customer service news and insights
Developer Hub
Integrate with, or build on Intercom
Pricing
Demo
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Pricing calculator
Monthly
Save with yearly
Plans
Get AI-powered customer service with every plan. One shared inbox lets you work smarter and collaborate faster.
Essential
$29
per seat/mo
Advanced
$85
per seat/mo
Expert
$132
per seat/mo
20 lite seats included
50 lite seats included
Full seats
$0.00
/mo
AI-first tools
Harness AI-enhanced support for every agent and all your customers.
Fin AI Copilot seats
Give every agent an unlimited personal AI assistant.
Learn more.
$0.00
/mo
Fin AI Agent resolutions
Resolve 50% of support volume, instantly.
Learn more.
$0.00
/mo
Channels
Deliver conversational support where it works best for your customers.
Every plan includes unlimited live chat, inbound email, in-app chats, banners, and tooltips.
Email campaigns
$0.00
/mo
Phone
$0.00
/mo
Inbound calls
Phone number country
Phone number type
Unique phone numbers
$0.00
/mo
Minutes per month
$0.00
/mo
Include recordings and transcripts
Outbound calls
Phone number country
Minutes per month
$0.00
/mo
Include recordings and transcripts
Messenger calls
Minutes per month
$0.00
/mo
Include recordings and transcripts
SMS
$0.00
/mo
United States
$0.00
/mo
More countries
Canada
$0.00
/mo
Australia
$0.00
/mo
United Kingdom
$0.00
/mo
WhatsApp
$0.00
/mo
Inbound Conversations
$0.00
/mo
Outbound Conversations
$0.00
/mo
Proactive Support Plus
Add on
Get advanced in-app and outbound support including product tours, surveys, posts, push notifications, and more.
Add for $99/mo
Total
$0.00
/mo
Billed yearly at
$0.00
$0.00
What's next?
Start free trial
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