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The 'Qualify leads' task bot automatically qualifies your leads, so your team can convert them to customers more easily.

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Create messages that send to those who match your filters now and in the future.

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The Modern Guide to Live Chat for Marketing

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Learn how live chat and chatbots can help you scale your marketing efforts.

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AI is radically changing customer service. Here are the five biggest trends emerging this year—and how to capitalize on the immense opportunity ahead.

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The Intercom Customer Service Trends Report 2024

How should support leaders adapt their core metrics to get a true measure of success in this new era of AI?

How Customer Service Metrics Are Evolving in the Age of AI

How can you make sure you choose the right AI bot for your support needs? This checklist covers the key questions to ask, spanning nine major areas.

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Check out our latest report and webinar series to learn the top 5 ways AI is transforming customer service, plus actionable tips and strategies to help your support team adapt to these exciting innovations.

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The State of AI in Customer Service 2023

Join Intercom experts for industry insights and best practice advice. Live and on-demand.

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Check out Intercom's resources on customer support, lead generation, customer engagement, and everything in between. No fluff or sales pitches. Just quality information and insights.

The Modern Guide to Live Chat for Marketing

Live chat can play a key role in the lead generation machine, while chatbots are transformative in their power to scale a personalized customer experience, from acquisition through retention. Check out this handy guide to learn how live chat and chatbots can help your marketing efforts.

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