Get the best AI agent and AI-first customer service platform

Fin AI Agent

The first human-quality AI agent.

Hire Fin and pay only for
resolved customer conversations.

$0.99

per resolution

FEATURES INCLUDE

Set up in under an hour

Answers via email, chat, SMS, and social

Learns from your support content instantly

Customizable tone and answer length

Transfers to agents directly in Inbox

Fin works seamlessly with:

Billed annually
Essential plan
$29per seat/mo, billed annually
The customer support plan for individuals, startups, and small businesses.
Key features include:

Fin AI agent • $0.99 per resolution

Messenger

Shared inbox and ticketing system

Pre-built reports

Public help center

Advanced plan
$85per seat/mo, billed annually
Powerful automation tools and AI features for growing support teams.
Every Essential feature, plus:

Multiple team inboxes

Workflows automation builder

Round robin assignment

Private and multilingual help center

Includes 20 free Lite seats

Expert plan
$132per seat/mo, billed annually
Collaboration, security, and multibrand features for large support teams.
Every Advanced feature, plus:

SSO & identity management

HIPAA support

Service level agreements (SLAs)

Multibrand messenger and help center

Includes 50 free Lite seats

Every plan includes free, unlimited live-chat, support email, in-app chats, banners, and tooltips.

Pay-as-you-go for email campaigns, SMS, WhatsApp, and Phone.

Add-ons

Included in your free trial. Add or remove anytime.

Proactive Support Plus

Advanced in-app and outbound support features including Posts, Checklists, Product Tours, Surveys, and Series campaign builder.

Copilot

Increase agent efficiency with a personal AI assistant in the inbox. Free to use in 10 tickets or conversations per agent/mo.

Thousands of businesses have already seen transformational results

Your questions, answered

Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin for Zendesk or Salesforce.

Pricing for Fin AI Agent on Intercom:

Resolution-based pricing: You’ll only pay $0.99 per resolution.

You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom.

Pricing for Intercom's customer service platform:

When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate.

You can learn more about Seat types here.

All our plans include access to:

Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations.

Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here.

Pricing for Fin on Zendesk or Salesforce

Resolution-based pricing: You’ll only pay $0.99 per resolution.

No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.

Pricing depends on whether you’re purchasing our customer service platform with Fin AI Agent, or Fin for Zendesk or Salesforce.

Pricing for Fin AI Agent on Intercom:

Resolution-based pricing: You’ll only pay $0.99 per resolution.

You'll need at least one seat from one of our three plans (Essential, Advanced or Expert) to start using Fin on Intercom.

Pricing for Intercom's customer service platform:

When purchasing Intercom’s customer service platform, you’ll choose from three plans: Essential, Advanced, or Expert. The plan you choose determines your seat price. You’ll then be charged based on the number of teammates who require Full seats. Full seats provide complete access to all features in your plan and are charged per teammate.

You can learn more about Seat types here.

All our plans include access to:

Fin AI Agent: $0.99 per resolution—pay only for resolved customer conversations.

Messaging channels: Usage-based pricing for SMS, phone, product tours, and more. Learn more here.

Pricing for Fin on Zendesk or Salesforce

Resolution-based pricing: You’ll only pay $0.99 per resolution.

No extra fees: There are no additional costs—no integration fees, setup fees, or platform charges.