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With CEO Emery Wells, Director of Customer Experience Brett Rush, and Support Managers Gill Wiggins and Erin Narvaez, at Frame.io

Frame.io uses Intercom to provide personalized support to 2M customers

The Ultimate Modern Support Tech Stack

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Is your tech stack ready for the future of support? In this guide, see how to connect the tools that’ll keep your team efficient and your customers happy for years to come.

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AI is radically changing customer service. Here are the five biggest trends emerging this year—and how to capitalize on the immense opportunity ahead.

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The Intercom Customer Service Trends Report 2024

How should support leaders adapt their core metrics to get a true measure of success in this new era of AI?

How Customer Service Metrics Are Evolving in the Age of AI

How can you make sure you choose the right AI bot for your support needs? This checklist covers the key questions to ask, spanning nine major areas.

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The AI Chatbot Buyer’s Checklist

Check out our latest report and webinar series to learn the top 5 ways AI is transforming customer service, plus actionable tips and strategies to help your support team adapt to these exciting innovations.

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The State of AI in Customer Service 2023

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Check out Intercom's resources on customer support, lead generation, customer engagement, and everything in between. No fluff or sales pitches. Just quality information and insights.

The Ultimate Modern Support Tech Stack

Only 37% of support leaders are happy with their current tools. Why? Because old, disconnected tools make it hard to be quick and personal. We’ll show you how to build a future-proof tech stack that delivers conversational support.

You'll discover:

Statistics source: Drive Conversational Experiences For A Future-Ready Customer Support Strategy, a commissioned study conducted by Forrester Consulting, April 2021

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