The Customer Retention Starter Kit

Poor retention is the silent killer of online businesses. Customers who don’t see fast and ongoing value will kick the tires of a competitor’s product and leave without saying goodbye.

In this guide, you’ll learn how to create a retention campaign that turns struggling signups into a series of churn-resistant power users.

You'll discover: 

• What a great customer retention campaign looks like.

• Best practices for retention messaging.

• What messages you should be sending.

• How to measure success.