Startup Partner Program

Intercom for Startups. For free

Join our Startup Partner Program to receive 12 months free on Intercom’s AI-first customer service platform. Nurture genuine relationships and build a scalable automated support infrastructure.

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Save year on year

Year 1

100% discount

for the 1st year—Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing
Year 2

50% discount

for the 2nd year—Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing
Year 3

25% discount

for the 3rd year—Fin, Phone, SMS, and WhatsApp are charged at list price.View pricing

Get a direct line to customers with best-in-class support

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Eligibility requirements

Early stage

Series A or lower in funding.

Small team

Fewer than 25 employees.

Affiliated

Referred by our startup partners.

New customer

Not currently an Intercom customer.

Join 10,000+ fast-growing startups using Intercom
  • Consensus
  • Linear
  • Spendesk
  • Trumpet
  • Hospitable
  • Wolt
  • Pitch
  • Ahrefs
  • Envoy
  • WebinarGeek
 

"Intercom's startup program is a game-changer for early-stage companies. Its customer service platform has powerful AI capabilities that let us scale up with demand, and delight our customers by delivering fast, proactive, and accurate support."

Bobby Pinero
CEO and Co-Founder at Equals
 

“As a startup - every. customer. matters. When we had 10 customers, Intercom helped us deliver personal support. When we scaled to 1,000s of customers, Fin AI helped us delight them as if we still had 10 customers! Their startup program made picking them even more of a no-brainer.”

Filip Mark
Chief Growth Officer
 

“Intercom allowed us to provide great customer outcomes at scale. With average weekly volumes of 3000+ we knew we needed a system that allowed us to speak to multiple customers concurrently.”

Samuel Barrett
Head of Customer Experience
 

"Intercom's startup program is a game-changer for early-stage companies. Its customer service platform has powerful AI capabilities that let us scale up with demand, and delight our customers by delivering fast, proactive, and accurate support."

Bobby Pinero
CEO and Co-Founder at Equals
 

“As a startup - every. customer. matters. When we had 10 customers, Intercom helped us deliver personal support. When we scaled to 1,000s of customers, Fin AI helped us delight them as if we still had 10 customers! Their startup program made picking them even more of a no-brainer.”

Filip Mark
Chief Growth Officer
 

“Intercom allowed us to provide great customer outcomes at scale. With average weekly volumes of 3000+ we knew we needed a system that allowed us to speak to multiple customers concurrently.”

Samuel Barrett
Head of Customer Experience

It’s official: Fin is the best AI agent on the market

In G2’s most recent User Satisfaction Ratings for Customer Service, Intercom rates highest across the board. Based on over 19,000 reviews from real customers.

G2's AI Agent score

Intercom

Intercom
89

Microsoft Copilot

Microsoft Copilot
83

IBM Watson X Assist

IBM Watson X Assist
77

Zendesk AI Agent

Zendesk AI Agent
54

Ada

Ada
37
Join our venture firm partners

Apply to become a partner. Your startups get Intercom for free in year one.

  • Bessemer
  • Atlantic Bridge
  • Kaszec
  • Kleiner Perkins
  • Index Ventures
  • Bessemer
  • Atlantic Bridge
  • Kaszec
  • Kleiner Perkins
  • Index Ventures

FAQs

What the Intercom Startup Partner Program covers:

  • 6 Advanced Seats (Feature List)
  • 6 Copilot Seats
  • 20 Lite Seats
  • Proactive Support Plus (Product tours, checklists, surveys)
  • 10 Fin Resolutions per month 

Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

The discount does not apply to Fin AI Agent (over 10 resolutions per month), 
Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

What does the Intercom Startup Partner Program cover?

What the Intercom Startup Partner Program covers:

  • 6 Advanced Seats (Feature List)
  • 6 Copilot Seats
  • 20 Lite Seats
  • Proactive Support Plus (Product tours, checklists, surveys)
  • 10 Fin Resolutions per month 

Your 100% discount applies to usage based costs for Email, Messages Sent and additional Seats.

The discount does not apply to Fin AI Agent (over 10 resolutions per month), 
Phone, SMS & WhatsApp which are charged at list price. Here is a full guide to Intercom’s usage based costs

Other helpful resources

01
Exclusive deals on startup tools
Program members get credits and discounts worth $100K on Stripe, Notion and more.Learn more
02
Early Stage Academy
Deep-dive courses from Intercom experts on topics like support, engagement, and sales.Learn more
03
Inside the Intercom Blog
Our blog and podcast give you in-depth interviews, best practices, insights and more.Learn more
04
Intercom Community
Join our community forum to ask questions or connect with Intercom customers and partners.Learn more