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Careers at Intercom

Be a part of something great

A little bit about our company

  • Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teamsā€”all through our single seamless platform.

    Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support.

    Today, more than 25,000 businesses use Intercomā€™s platform to send millions of messages to millions of customers each month. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

    Join us to help define and lead the AI revolution for customer service.

  • Values

    We live by our 7 Values

    Culture

    What itā€™s like to work at Intercom

    Hear from our CEO, Eoghan McCabe, on what itā€™s like to work here and why this is the best time to join.

    Where we're located
    Where we're located
    (Weā€™re growing fast!)
    • San Francisco

      The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.

    • Dublin

      Where it all began, and still our largest officeā€”home to R&D, Sales, Marketing, and People teams.

    • London

      Home base for a number of our R&D teams.

    • Sydney

      Helping us grow our global presence with dedicated Sales and Customer Support teams.

    • Chicago

      Where our Customer Support and Sales teams work their magic.

  • Per the Irish Gender Pay Gap Information Act 2021, we report annually on gender pay figures for employees based in Ireland. You can view our 2022 report here, our 2023 report here and our 2024 report here.